Mobile App Privacy Policy

Introduction

CIQ, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use CatchIQ (the “App”).
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App, and in email, text, and other electronic communications sent through or in connection with the App. It applies to all users, including participants in our closed beta and users after public release.

This policy DOES NOT apply to information that:

• We collect offline.
• You provide to or is collected by any third party (see Third-Party Information Collection).

These other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with this Policy, please do not use the App. By interacting with the App or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy.

This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

1) What We Collect and How We Collect This Information

We collect information from and about users of our App:

• Directly from you when you provide it to us.
• Automatically when you use the App.
• From third parties we integrate with.

1.1 Information You Provide

When you download, register with, or use the App, we may ask you to provide information:

• Personal Identifiers, such as name, alias, email address, username, or other similar identifiers.
• Internet or other electronic network activity information, such as browsing history, search history, and information regarding your interaction with internet web sites and applications.
• Geolocation data.
• Audio, electronic video, or image information, such as customer service call recordings.
• Content You Upload: Fishing photos (including potential EXIF metadata), videos (if enabled), notes, gear lists, catch details (species, size, weight), trip logs (date, time, location notes), waypoints, and personal tags.
• Preferences: Notification settings, privacy choices, and sharing settings.
• User Support: Information you provide when you contact support or participate in surveys.
• Beta Program Information (Closed Beta): Tester identifiers, feedback, crash reports, and usage data (see 2.2) collected to improve prerelease features.

1.2 Information Collected Automatically

• Device & App Data: Device type, OS version, app version, language, time zone, unique device identifiers, and mobile network information.
• Usage Data: Feature usage, clicks, in-app screens viewed, session duration, and performance metrics (e.g., crashes).
• Approximate or Precise Location (with permission): Used for logs, planning, and forecasting features. You can disable location in device settings, though some features may be limited.
• Cookies / SDK Data: Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view the App, a message, or a website. They may help store user preferences and activity, and may allow the App or a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of the App to simplify subsequent interaction with the App, or to help streamline your transactions on related pages of that App. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser's or device's preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete or manage the use of some or all cookies on your browser or device. Cookies can be set by the app owner (i.e., us) or website owner, or they can be set by third parties (e.g., Facebook, Google, etc.). Cookies are used to help us speed up your future activities or to improve your experience by remembering the information that you have already provided to us. Third-party cookies may also be used to enable analytics (e.g. Google Analytics) or advertising functionality (e.g., ad retargeting on third-party websites) that enables more customized services and advertising by tracking your interaction with our App and collecting information about how you use the App. When applicable (e.g., web companion site), cookies and similar technologies help remember preferences and analyze usage. In app SDKs perform similar functions.

1.3 Information from Third Parties

• Payments & Subscriptions: We use RevenueCat and the Apple App Store / Google Play Billing to manage purchases and subscriptions, billing, payment, and shipping information. We receive subscription status, product IDs, and transaction receipts but do not receive or store full payment card numbers.
• Analytics / Crash Reporting: Firebase (and related Google services) may provide crash logs, diagnostics, and usage analytics.
• Advertising (Free Tier): Ad networks/SDKs may receive device advertising identifiers and contextual information to deliver and measure ads.

1.4 How We Collect This Information

We may collect personal and non-personal information directly from you when you visit, access or use the App; when you register via the App or purchase any products or services available through the App; when you “sign in,” “log in,” or the like to the App; when you allow the App to access, upload, download, import or export content found on or through, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access or use the App) or online accounts with third-party websites, networks, platforms, servers or applications (e.g., your online social media accounts, your cloud drives and servers, your mobile device service provider); or whenever we ask you for such information, such as, for example, when you process a payment through the App, or when you answer an online survey or questionnaire. In addition, if you or a third party sends us a comment, message or other communication (such as, by way of example only, email, letter, fax, phone call, or voice message) about you or your activities on or through the App, then we may collect any personal or non-personal information provided therein or therewith.

2) How We Use Information

We use information to:

• To Provide the Services: To present the App to you; to provide You with information, products, or services that You request from Us; to create and manage your account; to verify your identify, including age and other demographics; to store and display your private logs; to enable planning and forecasting features (premium tier); to maintain your chosen preferences and to confirm your location.
• Process Purchases: To verify and manage subscriptions via RevenueCat and other app stores.
• Improve and Personalize: To analyze your usage to improve features, forecast accuracy, and user experience; to personalize your content, such as suggested trips or gear (where enabled).
• Advertising (Free Tier): To provide advertising and marketing services, except for cross-context behavioral advertising, to you; to measure advertising performance.
• Security & Integrity: To prevent fraud, misuse, or prohibited conduct; to detect bugs and maintain system integrity; and to debug and repair errors that impair functionality.
• Communications: To send service-related messages (e.g., subscription notices, changes to terms or privacy), and to provide product updates, tips, and offers.
• Legal Compliance: To comply with legal and regulatory obligations; to notify you about changes to the App; to carry out our obligations and enforce our rights arising from any contracts entered into between You and Us, including for billing and collection; and and to enforce our Terms.

By providing your personal information, you consent to receive marketing communications from us. If at any time you no longer wish to receive such communications, you may opt-out by following the instructions provided in the communication or by contacting us directly at contact@catchiqapp.com.

3) Your Privacy & Sharing Settings

You can adjust your privacy settings to control whether we collect some types of data and how we use it.

• Private by Default: Your catch and trip logs are private to you by default.
• Your Choice to Share: You can choose to share content (e.g., with friends, clubs, or publicly) via the App's controls. Shared content may become visible to others consistent with your privacy selections.
• Photos & Metadata: If you share photos, be aware they may include embedded metadata (e.g., date/location). You can remove metadata before uploading or disable location tagging in your device camera settings.

4) Tiers & Data Practices

• Free Tier (with ads): We may collect device advertising identifiers and show ads. You can limit ad tracking via your device settings.
• Paid Tier (no ads + analytics features): We do not show ads to paid users. Analytics features within the app may process your usage and log data to surface insights (e.g., personal catch trends).
• Premium Tier (planning & forecasting): We process your logs, preferences, and (where permitted) location to provide planning tools and forecasts. You can disable certain inputs, though features may be limited.

5) Payments & Subscriptions

To ensure the security of your transaction data, we may engage the services of trusted third-party vendors specializing in secure online payment processing. These vendors utilize industry-standard security measures to protect your payment information during online transactions. We do not store or have direct access to your complete payment details, such as credit card numbers or bank account information. All credit card, debit card and other monetary transactions on or through the App occur through an online payment processing application(s) accessible through the App. This online payment processing application is provided by our third-party vendor RevenueCat. These payments are handled through the Apple App Store or the Google Play Store. RevenueCat's privacy policy and its information security measures should be available on https://www.revenuecat.com/privacy or by contacting RevenueCat directly. Our relationship with RevenueCat is merely contractual in nature, as RevenueCat is nothing more than a third-party vendor to us, and are in no way subject to our direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

Please note that while we take reasonable precautions to safeguard your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data during transmission or storage. However, we continually review and update our security practices to protect your information to the best of our ability.

By using the App and providing your information, you acknowledge and agree that we cannot guarantee the security of any data transmitted to or from the App, and that you do so at your own risk.

If you start a trial or promotional offer, we process data necessary to administer eligibility and status.

In connection with any transaction that you conduct through the App (e.g., the purchase or sale of any products or services, on or through the App), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant Us without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to third parties (e.g., payment processing companies) for the purpose of facilitating the transaction.

Cancellations or refunds of subscriptions are managed through the applicable app store policies. Please see the app store policies for more information.

If you have any concerns or questions about the security of your data or our payment processing practices, please contact us using the information provided at the end of this Mobile App Privacy Policy.

6) How We Share Information

We do not sell your personal information. We disclose personal information that we collect or that you provide only as described:

6.1 Service Providers / Processors:

We may engage trusted service providers who work on our behalf and have agreed to maintain the confidentiality of your information. These service providers assist us in performing various tasks, such as processing credit card transactions, facilitating fundraising activities and campaigns, and delivering targeted advertisements on our behalf. Rest assured that they are authorized to use your information solely to provide the requested services. These trusted third-party providers include:

• Firebase (Google). Provides services for hosting, storage, authentication, analytics, and crash reporting.
• RevenueCat. Provides services for subscription management and entitlements.
• Ad Networks (Free Tier only): Provides services for measuring advertising.
• Other Providers: We have other providers who perform customer support, email delivery, and security services.

All service providers are bound by contractual obligations to process data only on our instructions.

2. Legal & Safety: We may disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms and Conditions, including for billing and collection purposes; to protect our rights, users, or the public.
3. Business Transfers: We may share your information with our affiliated companies to support and enhance our services and improve your overall experience on the App. We also may share it in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality.
4. With Your Direction: When you choose to share content or connect with third-party services.

You have the right to opt-out of the sharing of your personal information. You may exercise your right to opt-out of the sale or sharing of your personal information through the following methods:

• Send an email to support@catchiqapp.com and provide us with your [name, email, phone number]

If you exercise your right to opt-out of the sharing of your personal information, we will refrain from selling or sharing your personal information unless you subsequently provide express authorization for the sale or sharing of your personal information.

You may use an authorized agent to submit an opt-out request on your behalf if the agent has your signed permission to do so.

7) International Data Transfers

We may transfer, store, and process information in countries other than your own, including the United States. Where required, we implement appropriate safeguards for cross-border transfers (e.g., standard contractual clauses).

8) Data Retention

We will retain your personal information for as long as we provide You with access to the App or while You have an account with Us. Thereafter, we will keep your personal information as long as is necessary:

• To comply with our legal obligations, or as required by law;
• To show that we have treated you fairly;
• To enforce any agreements entered into between you and us, and/or third-party service providers identified in Section 6 above.

We will not retain your personal information for longer than necessary for the purposes set out in this Privacy Policy. (For more information regarding your rights, see Section 11).

When it is no longer necessary to retain your personal information, we will delete or anonymize it.

9) Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and monitoring. No security measures are perfect; we cannot guarantee absolute security.

10) Children's Privacy

The App is intended for use by individuals who are at least 18 years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual uses the App. The App is not designed nor intended to attract, and is not directed to, children under 18 years of age, let alone 13 years of age. If we obtain actual knowledge that we have collected personal information through the App from a person under 13 years of age, we will delete that information.

Furthermore, if you are under 18 years of age, then you (or your parent or legal guardian) may at any time request that we remove content or information about you that is posted on the App. Please submit any such request (“Request for Removal of Minor Information”) to the following:

• By email: support@catchiqapp.com, with a subject line of “Removal of Minor Information”

For each Request for Removal of Minor Information, please state “Removal of Minor Information” in the email or letter subject line, and clearly state the following in the body of the request:

• The nature of your request
• The identity of the content or information to be removed
• The location of the content or information on the App
• That the request is related to the “Removal of Minor Information”
• Your name, street address, city, state, zip code and email address, and whether you prefer to receive a response to your request by mail or email.

We will not accept any Request for Removal of Minor Information via telephone or facsimile. We are not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Us to maintain the content or information; when the content or information is stored on or posted to the App by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when we anonymize the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of Our voluntary practices concerning the collection of personal information through the App from certain minors, and is not intended to be an admission that we are subject to the Children's Online Privacy Protection Act, the Federal Trade Commission's Children's Online Privacy Protection Rule(s), California Consumer Privacy Act, or any similar international, federal, state, or local laws, rules, or regulations.

11) Your Rights & Choices

11.1 Access, Correction, Deletion.

You may request at any time that we provide you with an opportunity to review and change your personal information (i.e., information that would allow someone to specifically identify you or contact you physically or online such as your name, physical address, telephone number, or email address) collected through the App or to no longer use your personal information to provide you with any products or services. Please submit any such request (“Request Concerning Personal Information”) to the following:

• By email: support@catchiqapp.com, with a subject line of “Your Personal Information.”

For each Request Concerning Personal Information, please state “Your Personal Information” in the email or letter subject line, and clearly state the following in the body:

• the nature of your request;
• that the request is related to “Your Personal Information;”
• your name, street address, city, state, zip code and email address; and
• whether you prefer to receive a response to your request by mail or email.

We will use reasonable efforts to deal with your request within a reasonable time. If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking.

We will not accept any Request Concerning Personal Information via telephone or facsimile. We are not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

11.2 Portability.

You may request to obtain a copy of certain information in a portable format.

3. Restriction / Objection. You may request to restrict or object to certain processing, including for direct marketing.
4. Consent Withdrawal: Where processing is based on consent (e.g., precise location, certain marketing), you can withdraw your consent at any time.
5. Do Not Sell / Share (US State Laws): You may have the right to opt out of the sale or sharing of personal information for targeted advertising (we do not “sell” data in the traditional sense). For targeted advertising in the Free Tier, use the in-app controls (if provided) or your device settings to limit ad tracking.

To exercise rights: Send an email to support@catchiqapp.com or use in-app requests. We may verify your identity before responding. You may also designate an authorized agent where applicable.

12) Cookies, SDKs, and Analytics

• Cookies: We use cookies for essential functionality, preferences, analytics, and (for free users) advertising. You can manage cookies through browser settings.
• Mobile SDKs: We use SDKs (e.g., Firebase, ad networks) to provide analytics, crash reporting, and (for free users) ad delivery/measurement.
• Do Not Track: The App currently does not respond to “Do Not Track” signals due to lack of industry standardization.

13) Beta Program

During the closed beta, we may collect additional diagnostics, logs, and feedback to improve features, performance, and stability. Beta features may change and may not include all privacy controls available in public release. You may opt out of beta participation at any time by contacting contact@catchiqapp.com or leaving the beta program through the app store.

14) Third-Party Links and Content

Our App may contain links to other websites that are not operated by us. Please note that we have no control over the content and privacy practices of these external sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this Privacy Policy. We encourage you to review the privacy statements of those websites to understand how your information may be collected, used, and shared.

15) Automated Decision-Making / Profiling

We do not engage in automated decision-making that produces legal or similarly significant effects about you without human involvement. Analytics and forecasting are used to enhance user features and insights, not to make such determinations.

16) Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to the Privacy Policy will be reflected on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information.

17) Contact Us

If you have questions about this Privacy Policy, please contact us at contact@catchiqapp.com

18) Region-Specific Disclosures

18.1 California Residents

Residents of the State of California have the right to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. We are only required to respond to a customer request once during any calendar year. To obtain this information, you should send a written request to support@catchiqapp.com, with the subject heading “California Privacy Rights.” In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California Privacy Rights requirements and only information on covered sharing will be included in our response.

As described in this Privacy Policy we may make use of third-party tracking technologies or other online marketing services. In doing so, we may make available or transfer your personally identifiable information (including your IP address, geolocation data, and Internet or other similar network activity) to third parties, such as advertising agencies, analytics providers, sponsored content providers, social media platforms and other similar technology companies. In certain cases, sharing data with these providers could be considered a “sale” under the California Consumer Privacy Act, even though it is not a sale in the traditional sense. You may request to opt out of these cookies on this website by contacting us at support@catchiqapp.com, with the subject heading “California Opt-Out.”

18.2 General Data Protection Regulation (“GDPR”)

We do not knowingly collect personally identifiable information about individuals residing in the European Union. If you believe that we have collected or processed personally identifiable information about any individual residing in the European Union, please contact us immediately at support@catchiqapp.com, with the subject heading “GDPR” so that we can delete that information.

18.3 Other Regions

We will comply with applicable state and local laws and provide additional rights and disclosures as required.